GAS & HEATING BUSINESS AUTOMATION
More boiler jobs. Less paperwork. Same hours.
Between installs, services, and gas safety checks, the admin never stops. Chasing CP12 certificates, confirming appointments, following up quotes, keeping Landlord Gas Safety Records up to date. It eats your evenings, especially in winter. Resolves automates all of it so you can finish the last job of the day and actually switch off.
No obligation. Setup included.
Automation that keeps your diary full
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Recover lost revenue
When you're halfway through a boiler install or up in a loft chasing a fault, you can't answer the phone. Missed calls go to the next name on Google, follow-ups get forgotten, and customers whose service was due just quietly book elsewhere. Automation catches all of those leaks in the background, so nothing gets missed while you're working.
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Build your Google reputation
Competing against British Gas and the national chains means you need reviews that prove a local engineer does better work. After every completed job, your customer gets a friendly text asking them to leave a review. One tap takes them straight to your Google profile, no searching required. Most gas engineers see their review count grow by 3–5× within the first month, which pushes them higher in local search results.
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Get your evenings back
You shouldn't be sat at the kitchen table at 9pm writing up CP12s and chasing tomorrow's confirmations. Resolves takes care of the follow-ups, booking confirmations, and annual service reminders automatically. When the last certificate's filed, you're done for the day.
GAS & HEATING AUTOMATION TOOLS
More installs, less admin
Online booking for gas and heating jobs
Phone tag costs you jobs. While you're trying to pin down a time between a boiler breakdown and a gas safety check, the customer has already booked someone else who let them do it online. Letting people book directly cuts out the back-and-forth completely.
- Customers book directly from your Google listing, your website, or a link you text them
- You set your own availability windows, job types, and coverage areas so there are never any double-bookings
- Confirmations and reminders go out automatically, so both sides know exactly what's happening
Review generation for gas and heating engineers
The national chains have hundreds of reviews and a call centre pushing for more. Customers compare those numbers before they pick up the phone, and Google uses them to decide who shows up first in local search. The difference usually isn't quality of work. It's who asks.
- An automatic SMS review request goes out right after you finish the job, when the customer is happiest
- One-tap link takes them straight to your Google review page, so there's nothing to figure out
- If someone isn't happy, they're prompted to contact you first so you can sort it before it goes public
Appointment reminders for gas and heating jobs
You drive 40 minutes for an annual boiler service and nobody's home. That's half a day gone, plus the emergency callout you turned down because the slot was booked. A simple text reminder the day before and morning of is usually all it takes to stop this happening.
- Automated SMS reminders go out 24 hours and 2 hours before every appointment
- Customers can confirm, reschedule, or cancel with a quick reply, and you see it straight away
- Cuts no-shows by up to 40%, which means less wasted drive time and more billable hours
Missed-call text-back for gas and heating engineers
You can't always pick up, especially mid-install or with your hands full inside a boiler casing. But the customer doesn't need to know that. An instant text reply buys you time and keeps the lead warm until you can call back, even if it's a no-heat emergency.
- A personalised text goes out within seconds of every missed call, with your business name and a link to book
- Covers evenings and weekends too, so out-of-hours emergencies don't go cold overnight
- Every missed call is logged with the caller's details so nothing slips through the cracks
Automation that grafts as hard as you do
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Rebooking Automation
When a customer's annual gas safety certificate or boiler service is coming up, they get an automatic reminder from you. They rebook because you're the engineer who remembered, not someone they found on a fresh Google search. Landlords with multiple properties get chased for renewal automatically too.
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Automated Marketing
Boiler prep campaigns before the cold snap hits, service reminders in autumn, and re-engagement messages during quieter months. Everything goes out automatically under your business name, keeping you front of mind before winter demand spikes and everyone's calling at once.
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Quote Follow-Up
You price up a boiler swap, the customer goes quiet, and another engineer wins the job simply by following up first. Every quote gets chased automatically until you get an answer, so installs stop slipping away while you're on the tools.
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Payment Reminders
Unpaid invoices for boiler services and landlord certificates get chased automatically with polite reminders. You stay the trusted engineer, and the awkward money conversation happens without you having to have it.
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Custom Workflows
Things like annual service scheduling, warranty check-ins, and Landlord Gas Safety Record renewals can all be automated with a workflow built around how you actually work. If there's admin you find yourself repeating every winter, we can probably take it off your plate.
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Business Dashboard
A clear view of how many leads came in, how many turned into jobs, and what's been invoiced and paid, all in one place. It takes the guesswork out of knowing what's working and where your next installs are coming from.
Frequently asked questions
What is gas and heating business automation?
It's a set of tools that handle the admin side of running a gas and heating business for you. That includes things like missed-call replies, appointment reminders, review requests, rebooking prompts for annual gas safety checks and boiler services, and marketing campaigns before winter demand. The idea is simple: you focus on the boilers, and the system takes care of the rest in the background.
I'm a sole trader Gas Safe engineer. Is this worth it for a one-person operation?
It's actually where it makes the biggest difference. When you're the only person in the business, there's nobody to answer the phone, follow up quotes, or chase reviews while you're under a boiler. That's exactly where the most revenue gets lost, especially in winter when every missed call could be an emergency job. Even recovering one extra callout a week covers the cost several times over.
What exactly does Resolves automate?
Online booking so customers self-serve, appointment reminders that cut no-shows, review requests after every job, missed-call text-back so leads don't go cold, rebooking prompts for annual gas safety certificates and boiler services, and marketing campaigns that run on autopilot. You choose which automations to switch on.
How much does it cost?
Plans start at £49/month with setup included. There are no contracts, so you can cancel anytime. Most gas engineers find it pays for itself within the first week just by recovering one or two jobs that would have otherwise been missed. You can see the full breakdown on our pricing page.
I'm not very tech-savvy. Is it hard to set up?
We handle everything. During your free audit, we configure all automations, connect your phone number, and test the system. You approve the setup and it runs in the background. No apps to learn, no dashboards to check daily.
Can it track annual gas safety certificates and Landlord Gas Safety Records?
Yes. The rebooking system tracks when each customer's CP12 certificate, boiler service, or Landlord Gas Safety Record is due and sends them a reminder automatically. It means they rebook with you because you're the engineer who stayed in touch, rather than searching Google for whoever comes up first when their renewal's overdue.
How quickly can I get started?
Most gas and heating engineers are fully live within 48 hours of the free audit. We handle all the technical setup ourselves, including call forwarding, message templates, and automation rules. Before anything goes live, we walk you through the whole thing so you're comfortable with how it works.
What we automate for Gas & Heating Engineers
Website & Hosting for Gas & Heating Engineers →
Missed-Call Text-Back for Gas & Heating Engineers →
Online Booking for Gas & Heating Engineers →
Review Generation for Gas & Heating Engineers →
Appointment Reminders for Gas & Heating Engineers →
Rebooking Automation for Gas & Heating Engineers →
Automated Marketing for Gas & Heating Engineers →