Grow Revenue
Online Booking
Let customers book straight into your calendar — 24/7, no phone calls needed.
Get your free auditPhone tag is killing your bookings
A customer finds you on Google at 9pm. They want to book. But your phone's off, your voicemail's full, and your website says "call us."
By morning, they've booked someone who let them book online.
Even during the day, the back-and-forth is brutal. They call, you're on a job, you call back, they're busy. Three rounds later, they give up.
Online booking removes all of that. Customer picks a slot, it lands in your calendar, done.
67%
of customers prefer booking online over calling
9pm-7am
peak hours for online trades searches
35%
more bookings when customers can self-serve
0
double-bookings with calendar sync
How online booking works
1
Customer finds you
From Google, your website, or a text-back link — they see your available slots and pick one.
2
Booking confirmed
The booking drops into your calendar. Both you and the customer get a confirmation. No calls needed.
3
Reminder sent
An automated reminder goes out before the appointment. The customer shows up, you do the work.
Why trades use online booking
🌙
Book jobs while you sleep
Customers can book at 10pm on a Sunday. You wake up to a full diary.
📅
No double-bookings
Real-time calendar sync means only available slots are shown. No conflicts, no rescheduling.
📞
No more phone tag
Customers book in one step. No calling back, no missed connections, no lost leads.
✅
Automatic confirmations
Both you and the customer get an instant confirmation. No manual texts or emails.
🔔
Built-in reminders
Pairs with appointment reminders to cut no-shows. The customer booked, they get reminded.
🛠
Your rules, your calendar
Set your working hours, job duration, travel buffer, and which services are bookable.
Frequently asked questions
Can I control which time slots are available?
Yes. You set your working hours, break times, travel buffer between jobs, and which days you're available. Only open slots are shown to customers.
What if I need to cancel or reschedule?
You can update your calendar anytime. The customer gets an automatic notification if anything changes.
Does it sync with my existing calendar?
Yes — Google Calendar, Outlook, Apple Calendar, and most trade management tools. If a slot is blocked in your personal calendar, it won't show as available.
Can customers book specific services?
Yes. You define your service types (e.g. "Boiler Service — 1hr", "Full Rewire — Consultation") with durations and descriptions. Customers pick what they need.
What about emergency or same-day bookings?
You control the minimum lead time. Set it to zero for same-day availability, or require 24/48 hours notice — whatever suits your workflow.
How much does it cost?
Online booking is included in every Resolves plan, starting at £49/month. See our pricing page for details.