Grow Revenue
Missed-Call Text-Back
Every missed call gets an instant text reply — so the lead books with you, not the next name on Google.
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14:22
Hi, sorry I missed your call. I'm on a job right now — how can I help? Book a time here: yourbusiness.co.uk/book
14:25
Hi, I need a quote for a new boiler install. When can you come round?
14:41
I can do Thursday afternoon — just booked you in for 2pm. I'll send a confirmation now.
14:42
Great, see you Thursday!
Every missed call is lost revenue
You're on a job. The phone rings. You can't answer. By the time you call back, that customer has already called someone else.
For most UK trades, this happens multiple times a week. Each missed call is a potential job — worth £100, £500, even £2,000 — gone to a competitor who simply picked up.
Missed-call text-back changes the game. The moment you miss a call, your customer gets a personalised text within seconds — keeping them engaged with you instead of moving on.
How missed-call text-back works
1
You miss a call
You're on a job, driving, or it's after hours. The call goes unanswered.
2
Instant text sent
Within seconds, the caller gets a personalised text with your name, a friendly message, and a booking link.
3
Customer books
The customer replies or books online. You see the lead in your dashboard and follow up when you're free.
Without text-back
- Customer calls, gets voicemail, calls your competitor
- You call back hours later — they've already booked someone
- No record of who called or what they needed
- After-hours calls are completely lost
- You never know how much revenue you're missing
With text-back
- Customer gets a friendly text within seconds
- They reply or book online while still thinking of you
- Every missed call logged with contact details
- After-hours texts keep leads warm until morning
- Dashboard shows exactly how many leads you're recovering
Why trades use missed-call text-back
💰
Recover lost revenue
Turn missed calls into booked jobs instead of lost leads.
⏱
Instant response
Customers get a reply in under a minute — faster than any competitor calling back.
😴
Works after hours
Evenings, weekends, holidays — the text goes out even when you're off.
📱
Fully automated
Set it once and forget it. No app to check, no buttons to press.
✍
Your message, your brand
Customise the text to match your tone. Professional, friendly, however you want it.
📈
Track every lead
See how many missed calls were recovered and how many turned into jobs.
Popular with these trades
Missed-call text-back FAQs
What happens if I answer the call?
Nothing — the text only sends when a call is genuinely missed. If you pick up, no text goes out.
Can I customise the text message?
Yes. You write the message in your own words. We help you craft something that converts, but the tone is always yours.
Does it work with my existing phone number?
Yes. We set up call forwarding from your existing number. No need to change your number or give customers a different one.
What if the caller is a spam call?
The system includes spam filtering. Known spam numbers and robocalls are filtered out so you don't waste texts on junk calls.
How much does it cost?
Missed-call text-back is included in every Resolves plan, starting at £49/month. See our pricing page for details.
Can I see how many leads I'm recovering?
Yes. Your dashboard shows every missed call, every text sent, and every booking that came from a text-back.