BUILDING BUSINESS AUTOMATION
Bigger projects. Less admin. Same hours.
Between site visits, quoting, and keeping subcontractors on track, admin is the last thing you have time for. Enquiries go cold, reviews never get asked for, and quotes sit unchased. Resolves automates all of it, so you can run the job and still get home at a reasonable hour.
No obligation. Setup included.
Automation that keeps your projects lined up
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Recover lost revenue
When you're up a ladder or in a meeting with a client about their extension, you can't take a call. Missed enquiries about extensions, loft conversions, and renovations go straight to the next builder on the list. Automation catches those leads in the background and gets back to them before they book someone else in.
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Build your Google reputation
Homeowners researching a big renovation compare reviews before they even ring round for quotes, and it's easy to look small next to a larger firm with a marketing budget. After every completed project, your client gets a text asking for a review, with a direct link to your Google profile. Most builders see their review count grow by 3–5× within the first month, which puts you ahead in local search.
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Get your evenings back
You shouldn't be sat at the kitchen table at 9pm writing quotes and chasing subbies for tomorrow's start times. Resolves handles the follow-ups, booking confirmations, and site visit reminders automatically. When the tools are packed away, you're actually done for the day.
BUILDING AUTOMATION TOOLS
More projects, less admin
Online booking for building projects
Chasing a homeowner for a site visit slot costs you time you don't have. While you're trying to find a gap between projects, they've already booked a quote with someone who let them do it online. Letting people book a survey or consultation directly cuts out the back-and-forth.
- Customers book a site visit or quote appointment directly from your Google listing, website, or a link you text them
- You set your own availability, project types, and coverage areas, so there are never any clashes with existing jobs
- Confirmations and reminders go out automatically, so both sides know exactly when you're turning up
Review generation for builders
The building firm down the road has 60 Google reviews and a slick van wrap. You have 8 reviews and word of mouth. Homeowners handing over tens of thousands of pounds for an extension or new build want proof you're reliable, and reviews are the first thing they check.
- An automatic SMS review request goes out once the project is signed off, when the client is proudest of the result
- One-tap link takes them straight to your Google review page, so there's nothing to figure out
- If someone isn't happy, they're prompted to contact you first so you can sort it before it goes public
Appointment reminders for building projects
You drive across town for a quoting appointment and the homeowner forgot you were coming, or a subcontractor no-shows on the first day of a fit-out. A simple text reminder the day before and morning of stops most of this before it happens.
- Automated SMS reminders go out 24 hours and 2 hours before every site visit, survey, or start date
- Customers can confirm, reschedule, or cancel with a quick reply, and you see it straight away
- Cuts no-shows by up to 40%, which means less wasted drive time and fewer delayed start dates
Missed-call text-back for builders
You can't always pick up, especially when you're on scaffolding or mid-conversation with a subcontractor about a delivery. But the person calling about a loft conversion doesn't need to know that. An instant text reply buys you time and keeps the enquiry warm until you can call back.
- A personalised text goes out within seconds of every missed call, with your business name and a link to book a quote
- Covers evenings and weekends too, so enquiries about extensions and renovations don't go cold overnight
- Every missed call is logged with the caller's details so no potential project slips through the cracks
Automation that grafts as hard as you do
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Rebooking Automation
When a client's snagging check or annual maintenance visit is coming up, they get an automatic reminder from you. They rebook because you're the builder who stayed in touch, not someone they found searching Google fresh.
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Automated Marketing
Seasonal campaigns for spring extensions, loft conversion pushes before winter, and re-engagement messages to past clients during quieter months. Everything goes out automatically under your business name, keeping you front of mind without you writing a single message.
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Quote Follow-Up
You price up an extension, send the quote over, and the client goes quiet while they think about it. Automatic follow-ups chase every unanswered quote for you, so projects aren't lost to silence while you're busy on site.
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Payment Reminders
Stage payments and final invoices get chased automatically with polite reminders until the money lands. You keep cash flowing for materials and wages without having to make the awkward call to a client yourself.
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Custom Workflows
Things like materials delivery updates, subcontractor scheduling reminders, and snagging list check-ins can all be automated with a workflow built around how you actually run projects. If there's admin you find yourself repeating on every job, we can probably take it off your plate.
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Business Dashboard
A clear view of your enquiries, signed jobs, and revenue at a glance, all in one place. It takes the guesswork out of knowing what's working and where your next project is coming from.
Frequently asked questions
What is building business automation?
It's a set of tools that handle the admin side of running a building business for you. That includes things like missed-call replies, site visit reminders, review requests, rebooking prompts for maintenance checks, and marketing campaigns. The idea is simple: you focus on the project, and the system takes care of the rest in the background.
I run a small building firm with a couple of subbies. Is this worth it?
It's actually where it makes the biggest difference. Without an office manager or dedicated admin person, there's nobody answering the phone, chasing quotes, or asking for reviews while you're on site. That's exactly where the most work gets lost to competitors. Even winning one extra extension or renovation a quarter covers the cost many times over.
What exactly does Resolves automate?
Online booking so clients can arrange a site visit or quote themselves, appointment reminders that cut no-shows, review requests after every project, missed-call text-back so enquiries don't go cold, rebooking prompts for maintenance and snagging checks, and marketing campaigns that run on autopilot. You choose which automations to switch on.
How much does it cost?
Plans start at £49/month with setup included. There are no contracts, so you can cancel anytime. Most builders find it pays for itself within the first month just by recovering one enquiry that would have otherwise gone to a competitor. You can see the full breakdown on our pricing page.
I'm not very tech-savvy. Is it hard to set up?
We handle everything. During your free audit, we configure all automations, connect your phone number, and test the system. You approve the setup and it runs in the background. No apps to learn, no dashboards to check daily.
Can it handle enquiries for different types of projects, like extensions versus new builds?
Yes. You can set up different booking types, quote request forms, and follow-up sequences depending on the project, whether that's a kitchen extension, loft conversion, full renovation, or new build. Each enquiry gets routed and followed up in a way that matches the scale of the job.
How quickly can I get started?
Most builders are fully live within 48 hours of the free audit. We handle all the technical setup ourselves, including call forwarding, message templates, and automation rules. Before anything goes live, we walk you through the whole thing so you're comfortable with how it works.