LOCKSMITH BUSINESS AUTOMATION
Every call answered. Even the 2am ones.
Locked-out customers don't wait around. If you're elbow-deep in a UPVC mechanism or driving between emergency callouts, that missed call goes straight to the next locksmith on Google. Resolves answers instantly, books the job, and chases the reviews and reminders, so you can focus on the lock in front of you.
No obligation. Setup included.
Automation that keeps the callouts coming
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Recover lost revenue
A locked-out customer standing on their doorstep isn't going to leave a voicemail and wait for you to call back. They'll ring the next number on Google. Every missed call is a job walking straight to a competitor, and most locksmiths lose several of these a week without ever knowing it happened. Automation catches every one of them in the background.
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Build your Google reputation
National chains like Timpson have brand recognition, but they don't have your local reviews. After every job, your customer gets a friendly text asking them to leave one. One tap takes them straight to your Google profile, no searching required. More reviews means you outrank the big names when someone searches "locksmith near me" at 11pm.
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Get your evenings back
You shouldn't be sat in the van at 11pm confirming tomorrow's appointments or chasing a review that never came through. Resolves handles the booking confirmations, reminders, and follow-ups automatically. When you're off the clock, you're actually off the clock, not still doing admin from your phone.
LOCKSMITH AUTOMATION TOOLS
More callouts, less admin
Online booking for locksmith jobs
Not every job is an emergency. Lock upgrades, access control installs, and security surveys can all be booked ahead without a single phone call. Letting customers pick a slot online frees you up to focus on the urgent lockouts that actually need you right now.
- Customers book directly from your Google listing, your website, or a link you text them
- You set your own availability windows, job types, and coverage areas so there are never any double-bookings
- Confirmations and reminders go out automatically, so both sides know exactly what's happening
Review generation for locksmiths
When someone's locked out at midnight, they're not scrolling through pages of search results. They're calling the first trustworthy-looking option. Reviews are what make you look trustworthy, and the locksmiths who ask for them consistently are the ones who show up first.
- An automatic SMS review request goes out right after you finish the job, when the customer is most relieved
- One-tap link takes them straight to your Google review page, so there's nothing to figure out
- If someone isn't happy, they're prompted to contact you first so you can sort it before it goes public
Appointment reminders for locksmith jobs
You drive across town for a scheduled lock change and nobody answers the door. That's a wasted trip and a slot you could have given to someone else. A simple text reminder the day before and morning of stops this happening on the non-emergency jobs.
- Automated SMS reminders go out 24 hours and 2 hours before every appointment
- Customers can confirm, reschedule, or cancel with a quick reply, and you see it straight away
- Cuts no-shows by up to 40%, which means less wasted drive time and more billable hours
Missed-call text-back for locksmiths
Most of your calls are emergencies, and you can't always answer while you're snapping out a broken euro cylinder on the other side of town. An instant text reply keeps that panicked customer from hanging up and dialling the next number down the list.
- A personalised text goes out within seconds of every missed call, with your business name and a link to book
- Covers evenings and weekends too, so out-of-hours lockouts don't go to a competitor
- Every missed call is logged with the caller's details so nothing slips through the cracks
Automation that grafts as hard as you do
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Rebooking Automation
When a customer's annual security check or lock service is coming up, they get an automatic reminder from you. They rebook because you're the locksmith who remembered, not someone they found on a fresh Google search after a break-in.
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Automated Marketing
Burglary prevention tips after a spike in local break-ins, lock upgrade campaigns, and seasonal security reminders before the darker months. Everything goes out automatically under your business name, keeping you front of mind without you writing a single message.
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Quote Follow-Up
You price up a full lock upgrade after a break-in, the customer goes quiet, and the job drifts to whoever chased first. Every quote gets followed up automatically until you get an answer, so work stops being lost to silence while you're out on emergency callouts.
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Payment Reminders
Unpaid invoices get chased automatically with polite reminders, so you're not having awkward money conversations with the same customer you rescued at 2am. You stay the locksmith who saved the day, and the chasing happens without you lifting a finger.
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Custom Workflows
Things like insurance report follow-ups, warranty check-ins, and landlord key-holder tracking can all be automated with a workflow built around how you actually work. If there's admin you find yourself repeating, we can probably take it off your plate.
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Business Dashboard
A clear view of how many leads came in, how many turned into jobs, and what's been invoiced and paid, all in one place. It takes the guesswork out of knowing what's working and where your next callout is coming from.
Frequently asked questions
What is locksmith business automation?
It's a set of tools that handle the admin side of running a locksmith business for you. That includes things like missed-call replies, appointment reminders, review requests, rebooking prompts for annual security checks, and marketing campaigns. The idea is simple: you focus on the lock, and the system takes care of the rest in the background.
Most of my calls are emergencies. Does this actually help with that?
It's exactly where it matters most. Someone locked out at midnight isn't going to wait for a callback, they'll ring the next locksmith on Google. Missed-call text-back replies within seconds with a link to book, so you keep that job even if you're on the other side of town dealing with another emergency.
I'm a sole trader. Is this worth it for a one-person operation?
It's actually where it makes the biggest difference. When you're the only person in the business, there's nobody to answer the phone, follow up enquiries, or chase reviews while you're out on a callout. That's exactly where the most revenue gets lost. Even recovering one extra emergency job a week covers the cost several times over.
How much does it cost?
Plans start at £49/month with setup included. There are no contracts, so you can cancel anytime. Most locksmiths find it pays for itself within the first week just by recovering one or two emergency callouts that would have otherwise gone to a competitor. You can see the full breakdown on our pricing page.
How does this help me compete with national companies like Timpson?
National chains win on brand recognition, but they can't match a strong local reputation. Automated review requests build up your Google profile fast, so when someone searches "locksmith near me," you show up with more reviews and a faster response time than the big names.
I'm not very tech-savvy. Is it hard to set up?
We handle everything. During your free audit, we configure all automations, connect your phone number, and test the system. You approve the setup and it runs in the background. No apps to learn, no dashboards to check daily.
How quickly can I get started?
Most locksmiths are fully live within 48 hours of the free audit. We handle all the technical setup ourselves, including call forwarding, message templates, and automation rules. Before anything goes live, we walk you through the whole thing so you're comfortable with how it works.