PLUMBING BUSINESS AUTOMATION
More jobs. Less paperwork. Same hours.
Between jobs, the admin piles up. Booking confirmations, chasing reviews, sending reminders, following up quotes. It eats your evenings and costs you money. Resolves automates all of it so you can finish on site and actually switch off.
No obligation. Setup included.
Automation that keeps your pipeline full
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Recover lost revenue
When you're under a sink or halfway through a boiler install, you can't answer the phone. Missed calls go to competitors, follow-ups get forgotten, and customers who would have rebooked just quietly disappear. Automation catches all of those leaks in the background, so nothing gets missed while you're working.
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Build your Google reputation
After every completed job, your customer gets a friendly text asking them to leave a review. One tap takes them straight to your Google profile, no searching required. Most plumbers see their review count grow by 3–5× within the first month, which pushes them higher in local search results.
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Get your evenings back
You shouldn't be sat at the kitchen table at 7pm chasing quotes and confirming tomorrow's jobs. Resolves takes care of the follow-ups, booking confirmations, and rebooking prompts automatically. When the van's parked, you're done for the day.
PLUMBING AUTOMATION TOOLS
More callouts, less admin
Online booking for plumbing jobs
Phone tag costs you jobs. While you're trying to pin down a time between callouts, the customer has already booked someone else who let them do it online. Letting people book directly cuts out the back-and-forth completely.
- Customers book directly from your Google listing, your website, or a link you text them
- You set your own availability windows, job types, and coverage areas so there are never any double-bookings
- Confirmations and reminders go out automatically, so both sides know exactly what's happening
Review generation for plumbers
Your competitor has 47 Google reviews. You have 6. Customers look at those numbers before they pick up the phone, and Google uses them to decide who shows up first in local search. The difference usually isn't quality of work. It's who asks.
- An automatic SMS review request goes out right after you finish the job, when the customer is happiest
- One-tap link takes them straight to your Google review page, so there's nothing to figure out
- If someone isn't happy, they're prompted to contact you first so you can sort it before it goes public
Appointment reminders for plumbing jobs
You drive 40 minutes to a domestic job and nobody's home. That's half a day gone, plus the job you turned down because the slot was booked. A simple text reminder the day before and morning of is usually all it takes to stop this happening.
- Automated SMS reminders go out 24 hours and 2 hours before every appointment
- Customers can confirm, reschedule, or cancel with a quick reply, and you see it straight away
- Cuts no-shows by up to 40%, which means less wasted drive time and more billable hours
Missed-call text-back for plumbers
You can't always pick up, especially when you're elbow-deep in pipework. But the customer doesn't need to know that. An instant text reply buys you time and keeps the lead warm until you can call back.
- A personalised text goes out within seconds of every missed call, with your business name and a link to book
- Covers evenings and weekends too, so out-of-hours enquiries don't go cold overnight
- Every missed call is logged with the caller's details so nothing slips through the cracks
Automation that grafts as hard as you do
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Rebooking Automation
When a customer's annual boiler service or gas safety check is coming up, they get an automatic reminder from you. They rebook because you're the plumber who remembered, not someone they found on a fresh Google search.
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Automated Marketing
Seasonal freeze-prevention tips in autumn, boiler prep campaigns before winter, and re-engagement messages during quieter months. Everything goes out automatically under your business name, keeping you front of mind without you writing a single message.
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Quote Follow-Up
You quote for a boiler swap, the customer goes quiet, and another plumber quietly picks up the job. Automatic follow-ups chase every unanswered quote for you, so work isn't lost to silence while you're out on callouts.
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Payment Reminders
Unpaid invoices get chased automatically with polite reminders until the money comes in. You get paid for every callout and boiler job without having to make the awkward phone call yourself.
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Custom Workflows
Things like warranty check-ins, post-job satisfaction messages, and landlord certificate tracking can all be automated with a workflow built around how you actually work. If there's admin you find yourself repeating, we can probably take it off your plate.
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Business Dashboard
A clear view of your leads, booked-in jobs, and revenue, all in one place. It takes the guesswork out of knowing what's working and where your next callouts are coming from.
Frequently asked questions
What is plumbing business automation?
It's a set of tools that handle the admin side of running a plumbing business for you. That includes things like missed-call replies, appointment reminders, review requests, rebooking prompts for annual services, and marketing campaigns. The idea is simple: you focus on the plumbing, and the system takes care of the rest in the background.
I'm a sole trader. Is this worth it for a one-person operation?
It's actually where it makes the biggest difference. When you're the only person in the business, there's nobody to answer the phone, follow up quotes, or chase reviews while you're on a job. That's exactly where the most revenue gets lost. Even recovering one extra job a week or cutting a couple of no-shows covers the cost several times over.
What exactly does Resolves automate?
Online booking so customers self-serve, appointment reminders that cut no-shows, review requests after every job, missed-call text-back so leads don't go cold, rebooking prompts for annual services like boiler checks, and marketing campaigns that run on autopilot. You choose which automations to switch on.
How much does it cost?
Plans start at £49/month with setup included. There are no contracts, so you can cancel anytime. Most plumbers find it pays for itself within the first week just by recovering one or two jobs that would have otherwise been missed. You can see the full breakdown on our pricing page.
I'm not very tech-savvy. Is it hard to set up?
We handle everything. During your free audit, we configure all automations, connect your phone number, and test the system. You approve the setup and it runs in the background. No apps to learn, no dashboards to check daily.
Can it send annual boiler service reminders?
Yes. The rebooking system tracks when each customer's boiler service, gas safety check, or other recurring work is due and sends them a reminder automatically. It means they rebook with you because you're the plumber who stayed in touch, rather than searching Google for whoever comes up first.
How quickly can I get started?
Most plumbers are fully live within 48 hours of the free audit. We handle all the technical setup ourselves, including call forwarding, message templates, and automation rules. Before anything goes live, we walk you through the whole thing so you're comfortable with how it works.