REBOOKING AUTOMATION FOR PLUMBERS
Boiler service reminders that keep customers yours
Twelve months after you service a boiler, one of two things happens: you remind the customer and get the job again, or British Gas's marketing machine gets there first. Rebooking Automation sends the reminder in your name, with a booking link, right when the service falls due.
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The annual work goes to whoever stays in touch
A plumbing business isn't really built on one-off jobs — it's built on the customers who come back. Annual boiler services, landlord maintenance visits, powerflush intervals, the yearly once-over on an ageing system. That recurring work is the steady income underneath the emergency callouts. The problem is that customers don't diarise any of it, and a homeowner who genuinely rated your work will still drift to a British Gas service plan simply because the letter landed and you went quiet.
Rebooking Automation makes sure you're the one who gets there first. Every job you complete carries a next-due date — a boiler service in twelve months, a follow-up powerflush in five years, a landlord's annual maintenance round. When that date approaches, the customer gets a text from your business with a link to book you straight back in. No spreadsheet, no winter evening spent ringing round last year's list.
It compounds quietly. Each serviced boiler becomes next year's booking before the customer has thought about it, and a one-off callout customer becomes someone you see every autumn. That's not just steadier work — a customer base that rebooks on schedule is what makes a plumbing business worth something beyond this month's diary.
How it works
1
Every job gets a next-due date
Finish a boiler service and the next one is pencilled in for twelve months' time. During setup we also load your existing customer list with their service history.
2
The reminder lands in your name
As the due date approaches, your customer gets a friendly text from your business — not a generic mailer — with a link to book their service.
3
They're back in your diary
One tap books the visit, a confirmation goes out, and this year's service is secured before any national provider has had a look-in.
Why plumbers use rebooking automation
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Own the annual boiler service
The service falls due, your name arrives first, and the job stays with the plumber who actually installed or last serviced the boiler — you.
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Keep landlords loyal
Landlords juggle multiple properties and forget maintenance dates constantly. Reliable prompts in your name make you their default plumber across the whole portfolio.
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Stop the drift to British Gas
National service plans win on persistence, not quality. Automated reminders give you the same persistence with a local, personal face.
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Any interval, not just annual
Powerflush cycles, water softener servicing, ageing-system check-ups — if the work repeats on any schedule, it can be automated.
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Build a business with resale value
A customer list that rebooks itself every year is an asset. It smooths the quiet months and makes the business worth more than your next callout.
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Nothing for you to track
No due-date spreadsheet, no autumn ring-round. Dates are held for you and the reminders go out on time whether you're busy or not.
Rebooking Automation FAQs
Can it send annual boiler service reminders automatically?
Yes — it's the number one use for plumbers. When you complete a service, the next reminder is scheduled twelve months out and sent in your business's name with a booking link. You choose how far ahead of the due date it lands.
What about customers I serviced before I had the system?
We import your existing customer list during setup, along with last-service dates from your records. Even rough dates work — the point is that those customers start hearing from you again before someone else's reminder reaches them.
Does it only handle boiler services?
No. Anything on a repeating cycle can be automated — powerflush intervals, landlord maintenance visits, water softener servicing, annual checks on older systems. You set the work types and intervals with us once, and it runs from there.
Will the reminders feel like spam to my customers?
The opposite — customers generally thank you for them. It's a single, useful, well-timed text about their own boiler from a plumber they already know, written in your voice. You approve every template before it goes live.
Which plans include Rebooking Automation?
The Growth and Scale plans — both also include Appointment Reminders, your website, hosting, and domain email. The full breakdown is on our pricing page.
How much work is setup for me?
Barely any — it's done for you. We import your customers, set the service intervals, and draft the reminder messages; you approve them, and most plumbers are live within 48 hours of the free audit.