PAINTING & DECORATING BUSINESS AUTOMATION
More jobs booked. Less evenings lost. Same hours.
You're three days into a full repaint and the phone keeps ringing. Answer it and you lose the finish. Ignore it and the job goes to the decorator who picked up. Add in evenings spent quoting, chasing reviews, and confirming next week's jobs, and there's no time left to switch off. Resolves automates all of it so you can focus on the brush, not the admin.
No obligation. Setup included.
Automation that keeps your diary full
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Recover lost revenue
When you're halfway up a ladder cutting in a ceiling line, you're not answering the phone. Missed calls go straight to the next decorator on the search results, and enquiries you meant to follow up on quietly go cold. Automation catches all of those leaks in the background, so nothing gets missed while you're on the job.
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Build your Google reputation
You already rely on word of mouth, so make it work harder. After every finished job, your customer gets a friendly text asking them to leave a review of the finish while it's still fresh in their mind. One tap takes them straight to your Google profile. Most decorators see their review count grow by 3–5× within the first month, which pushes them higher up local search when someone's looking for a painter nearby.
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Get your evenings back
You shouldn't be sat at the kitchen table at 9pm typing out quotes and confirming tomorrow's start time. Resolves takes care of the follow-ups, booking confirmations, and rebooking prompts automatically. When the brushes are cleaned and put away, you're actually done for the day.
PAINTING & DECORATING AUTOMATION TOOLS
More jobs booked, less admin
Online booking for painters and decorators
Phone tag costs you jobs. While you're trying to find a five-minute gap between coats to call a customer back, they've already booked the decorator who let them do it online. Letting people book a quote or a start date directly cuts out the back-and-forth completely.
- Customers book a quote visit or job slot directly from your Google listing, your website, or a link you text them
- You set your own availability, job types, and whether jobs are interior, exterior, or commercial, so there are never any diary clashes
- Confirmations and reminders go out automatically, so both sides know exactly when work starts
Review generation for painters and decorators
Your competitor has 47 Google reviews of neat cutting-in and tidy jobs. You have 6, even though your finish is just as good. Customers judge a decorator on those numbers before they ever see your work in person, and Google uses them to decide who ranks first in local search.
- An automatic SMS review request goes out right after the final coat dries, when the customer is admiring the finish
- One-tap link takes them straight to your Google review page, so there's nothing to figure out
- If someone isn't happy, they're prompted to contact you first so you can sort it before it goes public
Appointment reminders for painting and decorating jobs
You turn up to start a multi-day repaint and the customer forgot to clear the room, or worse, isn't even in. That's a wasted morning you can't easily fill. A simple reminder the day before and the morning of stops this happening, and gives them time to prep the space.
- Automated SMS reminders go out 24 hours and 2 hours before every quote visit or job start
- Reminders can include prep notes, like moving furniture or clearing access, so you're not doing it for them on arrival
- Cuts no-shows and wasted call-outs by up to 40%, protecting your billable days
Missed-call text-back for painters and decorators
You can't stop mid-wall to answer the phone, especially with a cut line to finish before the paint starts to dry. But the customer doesn't need to know that. An instant text reply buys you time and keeps the enquiry warm until you can call back.
- A personalised text goes out within seconds of every missed call, with your business name and a link to book a quote
- Covers evenings and weekends too, so enquiries from people planning their next repaint don't go cold overnight
- Every missed call is logged with the caller's details so nothing slips through the cracks
Automation that grafts as hard as you do
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Rebooking Automation
When a customer's exterior repaint or fence and fascia refresh is due again, they get an automatic reminder from you. They rebook because you're the decorator who remembered, not someone they found on a fresh Google search two years later.
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Automated Marketing
Spring refresh campaigns, exterior painting pushes before summer, and re-engagement messages during quieter winter months. Everything goes out automatically under your business name, keeping you front of mind without you writing a single message.
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Quote Follow-Up
You price up a hallway repaint, hear nothing back, and the job quietly goes to whoever chased first. Every quote gets followed up automatically until you get an answer, so work stops slipping away to silence while you're up a ladder.
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Payment Reminders
Unpaid invoices get chased automatically with polite reminders, so you're not drafting awkward "just checking in" messages after the final coat has dried. You stay the friendly decorator, and the money conversation happens without you having to have it.
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Custom Workflows
Things like colour consultation reminders, snagging list check-ins for new builds, and landlord turnaround scheduling can all be automated with a workflow built around how you actually work. If there's admin you find yourself repeating, we can probably take it off your plate.
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Business Dashboard
A clear view of how many leads came in, how many turned into booked jobs, and what you've invoiced, all in one place. It takes the guesswork out of knowing what's working and where your next repaint is coming from.
Frequently asked questions
What is painting and decorating business automation?
It's a set of tools that handle the admin side of running a painting and decorating business for you. That includes things like missed-call replies, appointment reminders, review requests, rebooking prompts for repeat exterior work, and marketing campaigns. The idea is simple: you focus on the finish, and the system takes care of the rest in the background.
I'm a sole trader. Is this worth it for a one-person operation?
It's actually where it makes the biggest difference. When you're the only person in the business, there's nobody to answer the phone, follow up quotes, or chase reviews while you're three days into a job. That's exactly where the most revenue gets lost. Even recovering one extra repaint a month or cutting a couple of no-show quote visits covers the cost several times over.
What exactly does Resolves automate?
Online booking so customers self-serve, appointment reminders that cut no-shows on quote visits and job starts, review requests after every finished job, missed-call text-back so leads don't go cold, rebooking prompts for repeat work like exterior repaints, and marketing campaigns that run on autopilot. You choose which automations to switch on.
How much does it cost?
Plans start at £49/month with setup included. There are no contracts, so you can cancel anytime. Most decorators find it pays for itself within the first week just by recovering one or two jobs that would have otherwise been missed. You can see the full breakdown on our pricing page.
I'm not very tech-savvy. Is it hard to set up?
We handle everything. During your free audit, we configure all automations, connect your phone number, and test the system. You approve the setup and it runs in the background. No apps to learn, no dashboards to check daily.
Can it handle multi-day jobs and landlord turnarounds differently to quick quotes?
Yes. You can set up separate workflows for different job types, so a full house repaint gets different reminders and updates to a same-day landlord turnaround or a quick quote visit. Everything is built around how you actually schedule work, not a one-size-fits-all template.
How quickly can I get started?
Most painters and decorators are fully live within 48 hours of the free audit. We handle all the technical setup ourselves, including call forwarding, message templates, and automation rules. Before anything goes live, we walk you through the whole thing so you're comfortable with how it works.