REVIEW GENERATION FOR PAINTERS & DECORATORS
Let every happy customer vouch for your finish
A stranger comparing decorators can't run a hand over your caulk lines or check your cutting-in against the ceiling. All they can do is count stars and read what other homeowners said about you. Review Generation asks every satisfied customer for a Google review automatically — at the exact moment they're standing in the freshly finished room, delighted with it — so your reputation online finally matches your reputation on the street.
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Strangers can't inspect your cutting-in — they inspect your star rating
When someone shortlists decorators for a quote, the decision usually comes down to social proof. A profile with a long run of recent reviews praising tidy dust sheets, dead-straight lines, and a spotless tidy-up beats a half-empty profile every single time — even when the quieter decorator does better work. It isn't fair, but it's how buying works now: online, your reputation isn't your finish, it's the written evidence other homeowners left about your finish. And Google leans on that same evidence when deciding which decorators to show first in local results.
The frustrating part is that most decorators earn glowing feedback constantly and bank almost none of it. The customer stands in the doorway at handover saying the room looks like a different house, you pack the van, and life moves on. Asking outright feels awkward — nobody wants to fish for compliments on a doorstep — and remembering to follow up three days later, on every job, forever, is a system no busy tradesperson can run from memory. So five years of excellent jobs ends up represented online by six lonely reviews and a rating based on almost nothing.
Review Generation banks what you've been leaving behind. After each finished job, a short, friendly text goes out in your name carrying a link that drops the customer straight onto your Google profile — timed for while the smell of fresh paint is still in the air and the "wow" is still genuine. Every customer gets the same ask, plus an easy way to flag snags straight to you, so you can nip back and sort them fast. Most decorators see their review count grow by 3–5× within the first month, and because it's included in every Resolves plan, it starts working from day one.
How it works
1
Hand over as usual
You finish the final coat, pull the tape, walk the customer round the rooms, and load the van. Nothing about your routine on site changes at all.
2
The request sends itself
Shortly after the job closes, a warm message under your business name reaches the customer, carrying a direct route to your Google review page — no searching, no logins, no faff.
3
Your profile compounds
Job by job, the reviews stack up — lifting your position in local search, reassuring every future browser, and doing your selling while you're busy painting.
Why painters & decorators use review generation
⭐
Proof before you've even quoted
A strong review profile does the persuading while you're still on another job, so by the time you price the work, the customer already wants it to be you.
📈
Climb the local results
Review volume, rating, and freshness all feed into where Google places you when someone nearby searches for a decorator — every new review nudges you upward.
⏰
Asks at the golden moment
Your ask arrives while the freshly painted room is still being shown off to friends — the point when a customer is most inclined to put their delight in writing.
💬
No awkward conversation
No more angling for kind words at handover. The system does the asking politely and consistently, in your name, on every single job.
🛡
Snags reach you fast
The request includes a direct way to reach you with any concern, so a missed bit of skirting lands in your inbox quickly, while a prompt return visit keeps the customer onside.
✅
Nothing added to your day
No lists to keep, no reminders on your phone, no chasing anyone. Finish the job well and the reputation-building simply happens by itself.
Review Generation FAQs
How do I get more Google reviews as a painter and decorator?
Ask every customer, at the right moment, with zero friction — which is exactly what's nearly impossible to do manually while running jobs. Review Generation automates all three parts: a text goes out after each completed job, it lands while the customer is still thrilled with the room, and a one-tap link means leaving the review takes them under a minute. Consistency is the whole game, and automation is what makes consistency possible.
When should I ask customers to leave a review?
Straight after handover, while they're still walking friends and family through the before-and-after. Wait a week and the new lounge is just the lounge again — the emotion that produces a glowing, detailed review has faded. Automation hits that window on every single job, which is something even the most organised decorator can't do from memory across a busy season.
What if the customer wasn't happy with the job?
They get exactly the same request as everyone else — no filtering, and the review box is theirs to fill however they see fit. The message also gives them a quick way to tell you about the missed snag or the mark on the skirting, so you can go back with the brush and put it right fast. Handled well, those situations often end in a better review than a faultless job would have earned — people rate how you deal with problems even more than the absence of them.
Do customers find the review request annoying?
No — it's one polite text in your name, not a nag campaign. Customers who've just had a room transformed are generally pleased to be asked, and many say they'd been meaning to leave a review anyway and just needed the link putting in front of them. Anyone who'd rather not simply ignores it and never hears about it again.
I only do a handful of jobs a month. Is it still worth it?
Arguably more so. When the decorators around you have thin profiles, even a steady trickle of fresh reviews changes how you compare on a shortlist. Capturing feedback from every one of your jobs — rather than the one customer a year who volunteers — builds a lead that a rival relying on chance will never close, whatever their volume.
How much does review generation cost?
It's built into every Resolves plan from £49/month, together with your website, hosting, Online Booking, and Missed-Call Text-Back — there's no per-review or per-request charge. The pricing page has the full plan comparison.