APPOINTMENT REMINDERS FOR BUILDERS
Never quote to an empty house again
You down tools early, drive forty minutes to price up a loft conversion, and nobody's home. Appointment Reminders texts the homeowner at 24 hours and 2 hours before every visit, with confirm and reschedule built in — so you know they'll be there before you leave site.
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A forgotten site visit costs you twice
A no-show quote visit isn't just a wasted hour on the road. It's the hour you took off a paying job to be there, the slot another homeowner could have had, and — if you booked the visit a week ago — a lead that's gone cold by the time you rearrange. For a busy builder, a couple of these a month quietly bleed serious money.
Homeowners don't skip visits out of rudeness. They booked you eight days ago, life happened, and your visit fell out of their head. Appointment Reminders fixes the forgetting: an SMS the day before and another two hours out, each with your name, the time, and one-tap options to confirm or pick a new slot.
The same reminders cover every appointment your firm makes — quote visits, surveys before a build, design consultations, even the handover walkthrough. And when someone does need to move, you find out from a reschedule tap while you're still on site, not from a locked front door. Firms using it typically see no-shows drop by up to 40%.
How it works
1
A visit goes in the diary
However it was booked — online, by phone, or from a text-back link — the appointment enters the system with the homeowner's mobile attached.
2
Reminders go out automatically
The homeowner gets an SMS 24 hours before and again 2 hours before, with your firm's name, the agreed time, and confirm or reschedule buttons.
3
You arrive to an open door
Confirmations and reschedules land in real time, so every mile you drive is to a visit that's actually happening — with the kettle more likely to be on.
Why builders use appointment reminders
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No more wasted diesel
Cross-town round trips to empty houses disappear. If a homeowner can't make it, you know before you've left the job you're on.
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Protects your quoting time
Most builders quote evenings or one set day a week. Reminders make sure those precious slots produce quotes, not doorstep shrugs.
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Timed to actually work
The 24-hour text catches diary clashes while there's time to rearrange; the 2-hour text catches the day-of forgetfulness. Both timings are adjustable.
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Reschedules rescue the lead
Without a reminder, a missed visit often means a lost project. With one tap to rebook, a clash becomes a new slot instead of a dead enquiry.
👤
Makes your firm look organised
Homeowners about to spend five figures notice professionalism. A firm that confirms its visits reads as a firm that runs its builds properly.
✅
Zero effort once it's on
No tick-list, no "did I text her back?" at 9pm. Every appointment gets the same reliable reminder treatment without you thinking about it.
Appointment Reminders FAQs
Can I change when the reminder texts are sent?
Yes. The 24-hour and 2-hour pattern works well for most builders, but you can adjust the timings, add an extra reminder for visits booked far in advance, or switch to whatever rhythm suits how you book.
What can the homeowner do from the reminder text?
Confirm they'll be in, or reschedule to another of your available slots — both with a tap. Either way you're notified immediately, so your plan for the day adjusts before you've burned the trip.
Does it only cover quote visits?
No — any appointment your firm makes: surveys before a build starts, design consultations, mid-project client meetings, snagging walkthroughs, and handovers. If it's in the diary with a mobile number, it gets reminded.
Will clients find the texts annoying?
The opposite, in practice. Two short, well-timed messages from a named builder read as organised, not pushy — and homeowners juggling work and kids genuinely rely on them. It's the eight-days-ago booking with no reminder that causes the friction.
Which plans include Appointment Reminders?
The Growth and Scale plans — alongside your website, hosting, domain email, and the core enquiry tools. See pricing for the plan-by-plan breakdown.
What's involved in getting it set up?
Nothing on your end beyond approval. Setup is done for you — timings, message wording in your firm's voice, and calendar connection — and most builders are live within 48 hours of the free audit.