REBOOKING AUTOMATION FOR GAS ENGINEERS
The engineer who reminds keeps the customer
Every boiler you service is due again in twelve months. Every CP12 you issue expires on a date printed on the certificate. Your customers won't remember — but if you're the one who reminds them, they never need to search for a gas engineer again. Rebooking Automation sends that reminder for you, every year, on time.
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Your trade runs on annual dates. Own them.
Gas work is the rare trade where repeat business is built in by law and by warranty. Landlord gas safety certificates must be renewed every twelve months. Annual boiler services are a condition of most manufacturer warranties. The work is guaranteed to come around — the only question is which engineer gets it. Right now, for thousands of customers, the answer is whoever comes up on Google the day they finally remember.
Rebooking Automation makes sure that day never comes. It tracks the service and certificate date for every customer on your books, and when one falls due, they get a text from your business — their address, what's due, and a link to book you back in. To the customer it feels like a proper local firm looking after them. To you it's next winter's diary filling itself.
For landlords it's even more valuable. A landlord with six properties has six CP12 dates scattered across the year and a legal obligation attached to each one. Be the engineer whose system quietly flags every renewal on time, and you don't just keep a customer — you become their compliance safety net, with six visits a year that never go out to tender.
How it works
1
We load your service dates
During setup we import your customer list with each boiler's last service date and every CP12 expiry. After that, each completed job sets its own next reminder.
2
The reminder lands before the date
A few weeks ahead of each anniversary, the customer gets a text from your business — what's due at their property and a link to book you straight back in.
3
The work comes back to you
They tap, pick a slot, and the renewal is in your diary. Twelve months later the cycle runs again — the same customer, year after year, without a single cold search.
Why gas & heating engineers use rebooking automation
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Annual work on autopilot
Boiler services and CP12 renewals repeat every year by design. Rebooking Automation turns that built-in cycle into bookings you never have to chase.
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Lock in landlord portfolios
Track every certificate date across a landlord's properties and flag each renewal in good time. Engineers who do this rarely lose the portfolio.
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Their legal deadline, your reminder
A CP12 lapse is a real problem for a landlord. When your text is what keeps them compliant, you've become something a Google search can't replace.
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Lifetime value, not one-off jobs
A serviced customer kept for ten years is worth thousands — and they'll ring you first when the boiler finally needs replacing.
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Retire the certificate spreadsheet
No more scrolling old CP12s in February wondering whose renewal you've missed. Every date is tracked and actioned automatically.
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Smooths out the seasons
Reminders pull service work into the diary through summer and autumn — steadier income in quiet months, less chaos when breakdown season hits.
Rebooking Automation FAQs
Can it track landlord gas safety certificates (CP12s)?
Yes — it's the flagship use for gas engineers. Every certificate's expiry date is tracked per property, and the landlord gets a reminder in good time to book the renewal with you. For landlords with several properties, each one is tracked and reminded separately.
How does it know when each boiler service is due?
We import your existing records — last service dates, certificate expiries — during setup. From then on it maintains itself: completing a job today automatically schedules next year's reminder.
When do customers get their reminder?
Typically a few weeks before the anniversary or expiry date, so there's comfortable time to book — and for CP12s, no risk of the certificate lapsing. You choose the lead time, and a follow-up nudge can go out if they don't respond to the first.
What else can it remind customers about besides boiler services?
Anything in your work that repeats — warranty-mandated annual services, fire and cooker safety checks, powerflush follow-ups, filter and inhibitor top-up checks, unvented cylinder servicing. If it has an interval, it can be automated.
Which plans include Rebooking Automation?
The Growth and Scale plans. Both include your website, hosting, domain email, and the rest of the automation stack alongside it — see pricing for the full plan comparison.
How long does setup take?
We handle it end to end: importing your customers and dates, setting the reminder lead times, and writing the message templates in your voice. You approve everything, and most gas engineers are live within 48 hours of the free audit.