ONLINE BOOKING FOR GAS & HEATING ENGINEERS
Boiler services booked while you sleep
A landlord emails at 10pm needing a gas safety certificate before a new tenancy. By the time you've seen it, rung back twice, and finally caught them, three days have passed — or they've booked someone with a calendar link. Online Booking lets customers pick a slot themselves, any hour of the day, straight into your diary.
Get your free audit
End the phone tag that loses you routine work
Emergencies get answered because they ring and ring. It's the routine work that dies in the back-and-forth: the annual boiler service, the CP12 renewal, the radiator that's been cold at the bottom for months. None of it is urgent enough for the customer to chase you twice — so if booking is hard, it simply doesn't happen.
Online Booking removes the friction. Customers choose the job type — boiler service, landlord gas safety certificate, repair visit, powerflush — pick from the slots you've made available, and get an instant confirmation. It works from your website, your Google listing, or a link you text to anyone who enquires.
You stay in complete control of the diary. You decide which days take services, how long each job type gets, and which postcodes you cover — so a two-hour powerflush never lands in a forty-five-minute service slot, and nothing gets double-booked while you're under a floor with your phone in the van.
How it works
1
We build your booking page
During setup we load your job types — services, certificates, repairs, powerflushes — with the durations, working hours, and coverage area you give us.
2
Customers pick their slot
From your website, Google profile, or a texted link, they choose the job and a time that's genuinely free in your diary. No calls, no waiting for you to surface.
3
Your diary fills itself
The booking lands in your calendar, the customer gets an instant confirmation, and reminders are queued automatically. You just turn up to a full day.
Why gas & heating engineers use online booking
🕑
Open for business 24/7
Plenty of homeowners sort the boiler service after the kids are in bed. Your diary takes their booking at 11pm without you lifting a finger.
🏠
Landlords love it
A landlord juggling five properties can book five gas safety certificate visits in one sitting — no five separate phone conversations required.
📅
Right slot for the right job
Set different durations for a boiler service, a repair diagnosis, and a full powerflush, so your day actually fits together the way you planned it.
🚫
No double-bookings
The calendar only ever shows genuinely free slots. Two customers can't claim the same Tuesday morning, and you can block out time whenever you need it.
✆
Kills the phone tag
Every enquiry — from your site, a text, or a missed call — can be answered with one booking link instead of a week of voicemails bouncing back and forth.
✅
Confirmations handled for you
The moment a slot is booked, the customer gets a confirmation with the date, time, and your details — one less message for you to type from the van.
Online Booking FAQs
Can customers book different types of gas work online?
Yes. You define the job types — annual boiler service, landlord gas safety certificate, repair callout, powerflush, cooker or fire installation — each with its own duration and price display if you want one. Customers pick the job and only see slots that fit it.
What about emergencies — surely those still come by phone?
They do, and that's fine. Online Booking is for the plannable work: services, certificates, non-urgent repairs. Emergencies still ring you directly — and if you miss the call, Missed-Call Text-Back can catch those too.
Can I control when I take boiler services versus repairs?
Completely. Many heating engineers keep mornings free for breakdowns and let services book into afternoons, or hold certain days for installs. You set the rules once and the calendar enforces them.
Does it work for landlords with multiple properties?
Very well. A landlord or letting agent can book a visit for each property in one go, with the address captured against each booking — one of the most common reasons gas engineers ask us for Online Booking in the first place.
Which plans include Online Booking?
Every plan. Online Booking comes as standard on Starter, Growth, and Scale, together with your website, hosting, and domain email — the full breakdown is on the pricing page.
How much work is setup for me?
We do it for you. Job types, durations, working hours, and coverage areas are all configured during the free audit, and we connect the booking page to your website and Google listing. Most heating engineers are taking online bookings within 48 hours.