MISSED-CALL TEXT-BACK FOR ELECTRICIANS
Miss the call, keep the customer
You're elbow-deep in a rewire or balanced in a loft when the phone goes — and someone with half their sockets dead won't wait for a callback. Missed-Call Text-Back replies for you in seconds, so the lead is still yours when you climb down.
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Around 62% of calls to UK trades go unanswered
For an electrician that number is almost structural. You can't pick up with both hands in a live board, halfway through second fix, or crouched under floorboards tracing a fault. But the person calling about a tripping consumer unit is stressed, and they rarely leave a voicemail — they call the next name on Google.
Missed-Call Text-Back closes that gap. The moment a call rings out, the caller gets a text from your business: your name, a quick "on the tools right now", and a link to book or tell you what's wrong. To them, you've responded within seconds — even though you never touched the phone.
It runs around the clock, so the 9pm "my power's gone off" enquiry gets held overnight instead of going to whoever answers first in the morning. Every caller is logged with their number, ready for you to follow up between jobs.
How it works
1
A call rings out
You're wiring a board, driving between jobs, or it's out of hours. The call goes unanswered — but it doesn't go unnoticed.
2
The text goes out in seconds
The caller instantly receives a message in your business's name with a link to book a visit or describe the problem — the moment they'd otherwise start redialling.
3
You follow up on your terms
The enquiry is captured with the caller's details. They book themselves in or reply with the issue, and you pick it up when your hands are free.
Why electricians use missed-call text-back
⚡
Hold on to emergency work
Fault-finding callouts and power failures are won by whoever responds first. An instant text makes that you, every time.
🕑
Covered out of hours
Evening and weekend enquiries get an immediate reply instead of ringing out — so the job's still warm when you start the next day.
📋
Every caller captured
Name, number, time of call — logged automatically. No more scrolling the missed-calls list at 7pm wondering who was worth ringing back.
💰
One saved job pays for it
A single recovered consumer unit upgrade or EICR covers months of the service. Most electricians miss several calls like that every week.
🔧
Works while you're on the tools
Nothing to press, no app to open mid-job. It triggers on the missed call itself, whether you're isolated in a plant room or up a ladder.
✅
Live without lifting a finger
We connect your existing number and draft the reply message in your voice. You approve the wording and it starts working the same day.
Missed-Call Text-Back FAQs
What does the customer actually receive?
A short, friendly text from your business name within seconds of the missed call — something like acknowledging you're on a job, with a link to book a visit or reply with details of the problem. You approve the exact wording before anything goes live.
Do I need a new phone number?
No. Missed-Call Text-Back works with the number already on your van and your Google listing. We handle the technical connection during setup and nothing changes about how you make or take calls.
What happens if the caller replies to the text?
Their reply comes through to you, so you can respond when you're off the tools. Many customers describe the fault in that first reply — which means you arrive at the callback already knowing whether it's a tripped RCD or something bigger.
Does it work for out-of-hours and weekend calls?
Yes — that's where it earns its keep. Someone whose lights have gone out on a Sunday evening gets an instant response and a way to book, instead of working down the list of electricians until one answers.
Which plans include Missed-Call Text-Back?
Every plan — it's part of the core package alongside your website, hosting, and domain email. See pricing for the full comparison of Starter, Growth, and Scale.
How long does setup take?
Most electricians are live within 48 hours of the free audit. We connect your number, write the message templates, and test the whole flow with you before switching it on — there's nothing for you to configure.