APPOINTMENT REMINDERS FOR ELECTRICIANS
End the nobody-home callout
An empty house at 9am doesn't just cost you that job — it wrecks the routing for the whole day. Appointment Reminders texts every customer at 24 hours and again at 2 hours before the visit, so the door is answered when you knock.
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A no-access visit costs more than the job was worth
Picture the maths on a failed EICR visit: the drive there, the doorstep wait, the drive back, and the slot you could have filled with paying work. One forgotten appointment can burn half a day — and the customer usually isn't being difficult, they just booked you a fortnight ago and life moved on.
Appointment Reminders fixes the forgetting. Every booking automatically triggers a text the day before and another a couple of hours out, with the date, time, and a simple way to confirm that someone will be there to let you in.
If the time no longer works, the customer says so by reply — and you find out the evening before, not on the doorstep. That warning is the difference between reshuffling your route and writing off the morning. Electricians using reminders typically see no-shows fall by up to 40%.
How it works
1
A job goes in the diary
However it was booked — online, by phone, or by text — the appointment is scheduled and the reminder sequence attaches to it automatically.
2
Two nudges, perfectly timed
The customer gets a text 24 hours before and again 2 hours before the visit, asking them to confirm access — that someone will be home to let you in.
3
You arrive to an open door
Confirmations and reschedule requests come back to you in advance, so every mile you drive is towards a job that's actually happening.
Why electricians use appointment reminders
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Stop driving to empty houses
The costliest journey in the trade is the one that ends on a doorstep. Two timely texts prevent most of them.
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No-shows down up to 40%
Forgetfulness, not flakiness, causes most missed appointments — and forgetfulness is exactly what a reminder cures.
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Access confirmed in advance
For tenanted properties especially, the reminder confirms someone will actually be in — critical when an EICR needs every room and the fuse board.
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Reschedules, not write-offs
When a customer's plans change, a quick reply moves the job instead of silently killing it. The work stays yours; only the date moves.
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Nothing for you to remember
The reminders send themselves for every job in the diary. No checklist at the end of a long day, no customer accidentally skipped.
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Templates written for you
We set the timing and draft the messages — including access notes like "please ensure the fuse board is accessible" — and you sign them off.
Appointment Reminders FAQs
When exactly do the reminders go out?
The standard pattern is 24 hours before the appointment and again 2 hours before — far enough out to fix a clash, close enough that it's not forgotten again. The timing can be adjusted to suit how you work.
Can the customer confirm or rearrange from the text?
Yes. A quick reply confirms they'll be in, or flags that the time no longer works so the job can be moved. Either way you know before you load the van, not after you've knocked.
Do reminders work for rental properties and tenants?
Yes, and it's one of the biggest wins. For landlord EICRs the reminder can go to the tenant who actually opens the door, asking them to confirm access — the single most common failure point on certificate visits.
Can the message include job-specific instructions?
It can. Reminders can ask the customer to clear access to the consumer unit, make sure pets are shut away, or have the garage unlocked — small things that stop a one-hour visit stretching into two.
Which plans include Appointment Reminders?
The Growth and Scale plans, alongside the core package of website, hosting, domain email, and booking. See pricing for a full side-by-side of what each plan includes.
How fast can this be running for my business?
Most electricians are live within 48 hours of the free audit. We configure the timing, write the reminder templates, and test the flow with you — setup is done for you from start to finish.