ONLINE BOOKING FOR GARAGES
Take MOT bookings while you're asleep
Half the drivers who need an MOT decide at 9pm on the sofa, not at 9am when your phone is manned. Online Booking puts a live diary on your website and Google listing, so customers pick a slot for an MOT, service, or diagnostic whenever it suits them — and you stay in charge of what's offered per bay.
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If they can't book now, they'll book elsewhere
Booking a garage by phone is a lottery for the customer: ring during work hours, hope someone's at the desk, spell out the reg twice over the noise of the workshop. Compare that with the chains, where a driver picks a branch, picks a time, and gets a confirmation in under a minute. It's not the workmanship winning those bookings — it's the convenience.
Online Booking gives your garage the same one-minute experience. A customer lands on your site or Google Business Profile, chooses MOT, service, or diagnostic, picks from the slots you've made available, and enters their reg and details. The booking drops into your diary and a confirmation text goes out — no phone call, no callback, no note on a scrap of paper.
You decide exactly what's bookable. Two MOT slots per bay per morning? Same-day bookings off? An hour blocked for a courtesy-car swap or a lunch break? It's your diary — the system just stops the phone being the only way into it.
How it works
1
We map your diary
During setup we mirror how your workshop actually runs — bays, MOT slots, service durations, buffer time — so what customers see online matches what you can genuinely deliver.
2
Customers pick a slot
From your website or Google listing, a driver chooses the work they need and grabs an open time — at midnight, on a Sunday, or on the bus to work.
3
The diary fills itself
The booking appears in your calendar with the customer's details and reg, they get an instant confirmation, and Appointment Reminders takes over from there.
Why garages use online booking
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Open for bookings 24/7
Evenings and weekends are when drivers plan their week. Your diary keeps taking bookings long after the last ramp goes down.
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Slots that match your bays
Set how many MOTs, services, and diagnostics you take per bay per day. The system can't overbook you, because it only offers what you've allowed.
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Bookable from Google
Most drivers find a garage through local search and never reach your website. A booking link on your Google Business Profile catches them right there.
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Fewer interruptions at the desk
Every booking that arranges itself is a phone call you don't take mid-job — and a customer who never got put on hold.
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Details captured up front
Reg, contact number, and the work needed arrive with every booking, so you can check the vehicle's history before it rolls in — no deciphering phone-message shorthand.
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Configured for you
We set up your services, durations, and slot rules, then walk you through it before it goes live. Changing your availability afterwards takes seconds.
Online Booking FAQs
Can customers book MOTs directly from Google?
Yes. We add your booking link to your Google Business Profile as well as your website, so a driver searching "MOT near me" can go from the search result to a confirmed slot without ever phoning you.
How do I stop the system overbooking my bays?
You set the rules: how many slots per bay, how long each job type takes, buffer time between bookings, and whether same-day slots are offered at all. The calendar only ever shows what those rules allow, so a double-booked bay simply can't happen.
What about jobs that need a quote first?
Fixed-time work like MOTs, interim services, and diagnostics suits instant booking. For open-ended jobs — a knocking noise, an intermittent fault — the form can capture the details as an enquiry instead, so you can look at it before committing bay time.
Do customers get a confirmation?
Instantly, by text, with the date, time, and your garage's details. Reminder messages before the appointment are handled by Appointment Reminders, which pairs naturally with Online Booking to keep no-shows down.
Which plans include Online Booking?
Every plan — it works hand in hand with the website that's also included, so there's nothing extra to buy. See pricing for the full plan comparison.
How quickly can bookings go live?
We do the setup for you — services, durations, slot rules, and the links on your site and Google listing — and test it before launch. Most garages are taking online bookings within 48 hours of the free audit.